Shipping Policy

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an email confirmation with your tracking number once your order has shipped.

2. Shipping Methods & Delivery Times

3. Free Shipping

We offer free standard shipping on all orders over $49 within Sri Lanka. International orders over $99 qualify for free standard international shipping.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your order anytime at our Track Order page. We use CJdropshipping and local carriers for reliable delivery.

5. International Shipping

We ship to most countries worldwide. International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our prices.

Please note that international delivery times are estimates and may vary due to customs processing.

6. Shipping Restrictions

Some products cannot be shipped to certain countries due to import regulations. If your order contains restricted items, we will contact you to arrange a suitable solution.

7. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us within 7 days of the expected delivery date at [email protected] . We will investigate and arrange a replacement or refund as appropriate.

8. Returns

We offer a 30-day return policy . Products must be unused, in original packaging. To initiate a return, please contact our support team. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. See our full Terms & Conditions for details.

9. Contact Us

For shipping-related questions, please contact our support team or email [email protected] .